HOW TO BOOK

copyright 2016 the agrarian kitchen pty ltd

BOOKING WITHOUT A GIFT CERTIFICATE

The easiest way to make a booking is to view the Cooking Classes page.  If the class has been scheduled, click on the green “Check Availability” button. This will take you to another page where you can view the list of dates scheduled and allows you to proceed with a booking.




MAKE A BOOKING ONLINE



Before you make your booking please be aware that due to our intimate class sizes of 9 all paid bookings are NON-REFUNDABLE.


CREDIT

If you are unable to attend for any reason you must notify us at least 14 days before your scheduled class. This ensures that your funds are kept in credit and can be used at a future date but 14 days notice must be given otherwise you cannot use the credit for a future class and you forfeit the funds.


TRANSFER TO ANOTHER CLASS

14 days notice must be given to transfer to another date.

If 14 days notice is not given it will be deemed as a cancellation and no credit given.


GIFT CERTIFICATES

Gift certificates are non-refundable.








CANCELLATION POLICY







If you prefer to making a booking over the phone please call us on:


Within Australia - (03) 6261 1099

From Overseas - +61 3 6261 1099


You can pay over the phone using VISA or Mastercard or we can invoice you if you wish to pay directly into our bank account.


We understand that sometimes you may not be able to pay in full at the time of booking. If this is the case, please email us or call us and we can send you an invoice to be paid off in instalments.  We require a $100 non-refundable deposit at the time of booking and payments can be made fortnightly. Full payment must be received before attending the class.





MAKE A BOOKING VIA

PHONE OR EMAIL

If you have received a gift certificate and wish to redeem it against one of our experiences please follow the steps below.


FOR GIFT CERTIFICATES RECEIVED BEFORE 30 NOVEMBER 2016

You will not be able to redeem it via our website and will need to email us or call us.

Follow the steps below.

1. View the Cooking Classes page or the monthly Calendar view.

2. If you find a date that has availability please email us or call us with the following details.

3. Gift certificate code (found at the bottom of your gift certificate).

4. Date of the class you are interested in.

5. Names of guests attending.

6. Let us know if the guest/s attending have any dietary restrictions or allergies.

We will then send you an email with a booking confirmation and invoice/receipt.


If you are unable to find any suitable dates please email us and we can waitlist you in case we receive cancellations or if we schedule more classes.


FOR GIFT CERTIFICATES RECEIVED AFTER 1 DECEMBER 2016

You can book into a class via our website by using the redemption code found on your electronic gift certificate. Please contact us if you are experiencing difficulties as we have implemented a new booking system.









REDEEM A GIFT CERTIFICATE